Built for field service & construction
Field service,
Field service,
in focus.
The operations platform for field service and construction crews.
The operations platform for field service and construction crews.
Q-OPTIX is shaped by three operator categories — each running real crews, not theory.
One spine for service calls, preventative maintenance and field reports. Pronto Xi sync keeps payroll and job costing honest — the field stops being a black box on the P&L.
Track every controller, every credential and every site through tenant-configurable System Views. QR-code an asset and the technician gets its full history plus the right checklist — one-handed, glove-tolerant.
Multi-level project grids (Fit-off, Commissioning, Handover), drawing markup with RFI and defect flags, and progress claims that move Draft → Submitted → Certified → Paid with the customer in the loop.
Four things every other field-service platform misses — built into Q-OPTIX from day one.
Gemini scores engineers by skill, location and history — then lines up a year of preventative maintenance visits across the crew automatically. Dispatch stops being a Friday afternoon.
Asset-bound checklists, GPS clock-in, photos, drawing markup, signature — and prior faults from the last visit show up on the screen. No re-discovering the same problem six months later.
Your customer signs the quote, watches the job land on the calendar, reads the report and tracks the progress claim — under your brand, not ours. Multi-tenant down to the domain.
Hold-to-activate SOS with live GPS, scheduled welfare checks with escalation, and a 3D body diagram for injury reporting. Audit trail captures every action, every shift, every photo.
Every step shares the same data. By the time the technician's driving to the next job, the customer has the signed PDF and Pronto has the timesheet.
Office and field, on one surface. Same data spine, every screen.
"We had eighteen months of preventative maintenance running off a spreadsheet and a Friday afternoon. Q-OPTIX took the schedule, lined up the next year of visits across the crew, and tied every checklist to the asset. The techs clock in on-site, the photos and signature land in the report, and the customer has the signed PDF before the van's started. The bit I wasn't expecting: last visit's open faults show up on the screen automatically. We stopped re-discovering the same problem six months later."
Q-OPTIX was built alongside MSPs, BMS integrators and construction firms running real crews. Every form, button and tap was shaped by techs in plant rooms at 6am — not designers in a studio.
The result is a platform that feels calm when 40 jobs are live, sharp in sunlight, and honest about what it is: an operating system for field service operations.
Get Q-OPTIX on every surface your crew uses — desktop, tablet, phone. Same data spine, every screen.